Refund and Cancellation Policy
Thank you for choosing Mindshastra for your coaching needs. At Mindshastra, we are committed to providing each customer with exceptional service. We want you to feel comfortable about transacting business with us. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our coaching services.
Coaching Services
We offer various coaching services, including individual coaching sessions, group coaching programs, workshops, and courses (collectively referred to as “Coaching Services”). The specific refund and cancellation policies may vary depending on the type of Coaching Service, and the details will be communicated to you during the enrollment process or on the specific program/course page.
Refunds
a. Individual Coaching Sessions: Refunds for individual coaching sessions may be granted on a case-by-case basis. Please contact us directly if you have any concerns or need to discuss a refund for a scheduled individual coaching session.
b. Group Coaching Programs, Workshops, and Courses: Refund policies for group coaching programs, workshops, and courses will be clearly stated on the respective program/course page. Please review the specific refund policy for the program/course you are enrolling in.
7-Day Refund Policy
Mindshastra is committed to ensuring customer satisfaction. Due to the nature of our business and the accessibility of our products immediately upon purchase, we offer a 7-day refund policy, which begins on the date of purchase. If you are not completely satisfied with the product you have paid for, drop us an email from your registered email address for the same, Please provide the following details in the form: Date Of Making Payment, Transaction ID, Name, Registered Email, Phone, and Reason for Claiming Refund.
Discretionary Refunds
The final decision whether to grant a refund will be made by the Mindshastra team. We will review your refund request promptly and notify you of the outcome. In exceptional circumstances, we may exercise discretion to provide refunds or alternative solutions even if not explicitly covered by this policy.
Non-Refundable Fees
Certain fees may be non-refundable, including but not limited to administrative fees, enrollment fees, or materials fees. These non-refundable fees will be clearly communicated to you before enrollment or purchase.
Digital Products and Downloads
All sales of digital products, downloadable resources, or online materials are final and non-refundable. We recommend reviewing the product description and any available samples or previews before making a purchase.
How to Request a Refund or Cancellation
To request a refund or cancellation, drop us an email from your registered email address. Please provide the necessary details, including the required information mentioned above, and a brief explanation of the reason for your refund request. We will review your request and respond to you in a timely manner.
Changes to the Policy
We reserve the right to modify or update this Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically.